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Monday, April 29, 2013

Want to be like him too

Dr.Roseli HashimHEAD of National Technical /Warranty & Training at Nasim Sdn Bhd - Peugeot




HEAD of NATIONAL -Technical/Warranty & Training

Nasim Sdn Bhd - Peugeot

June 2011 – Present (1 year 11 months)
Glenmarie,Shah Alam

Additional Info

Interests

roseli1965@yahoo.com

Personal Details

Birthday July 15



Advice for Contacting Dr.Roseli

Skills & Expertise

Honors & Awards

Additional Honors & Awards

DSc - Technical Science

MSc - Technical Study

BSc,- Automotive Engineering & E&E - /FIMI/AAE/JSAE

Diploma - Automotive Engineering

Diploma - E& E



Organizations

Additional Organizations

IMI, Havard Business Review, Warranty Management



copyright © irsukhai2013

Shalan wah sahlan...my best mentor

Mohamad Shalan HassanGeneral Manager, Group Chief Operating Officer Office at DRB-HICOM



Current DRB-HICOM

Previous SIRIM Berhad, Automotive Engineering Center, SIRIM Precision Tooling (M) Sdn.Bhd., SIRIM Berhad, Marketing & Business Development Division,

Education RMIT University


General Manager, Group Chief Operating Officer Office

DRB-HICOM

March 2011 – Present (2 years 2 months)
Glenmarie, Shah Alam

New Project Introduction for DRB-HICOM Automotive Group

Managing & Monitoring Special Projects requested by DRB-HICOM senior management

Introduced Product Development Protocol for New Product Introduction of DRB-HICOM

Supporting HICOM University College Sdn. Bhd. in the area of innovation

Other Special project requested by the management



SENIOR GENERAL MANAGER

SIRIM Berhad, Automotive Engineering Center

December 2009 – December 2010 (1 year 1 month)I am responsible on the overall management and the formation of the Automotive Engineering Centre. I will play a leading role in positioning the Centre as a focal point to assist the local automotive manufacturer in the development of automotive parts and components.It is expected that AEC will play a key role in supporting and enhancing sustainable development of the Malaysian automotive industry by providing automotive component & system testing, automotive standards, R&D which include design and analysis, homologation & type approval testing and other development and certification services. This will support Road Transport Department; Department of Environment; and the government of Malaysia in ensuring that the National Automotive Policy is being implemented by the Automotive Industry player.

The role will also involve linking the AEC to other SIRIM’s research centres and other operational units and subsidiaries which could support its mission and objectives.

I have to establish and maintain close contacts and relationships with national and international agencies, research and industrial organizations, associations or R&D companies to establish collaborative R&D projects, technology ventures of mutual benefit and business prospecting relating to automotive industry. I am also required to actively participate in national and international forums, committees and working groups to keep abreast of the latest technology and business developments and related matters. I am also expected to proactively explore and exploit collaborative and consultancy opportunities in national and international programs in order to enhance the business performance of the Centre.

I will assist the President in planning and developing the short, medium and long-term strategic Business plan in automotive industry relevant to the national developmental objectives as well as the business objectives of the Company.



(Open)1 recommendation

Nicholas Gomez

General Manager, After Sales Service Dept. at Nasim Sdn. Bhd.Mr. Shalan is a very experienced individual and is dedicated to safety and customer satisfaction. His years of experience will benefit any decision-making process or project. Furthermore his positive attitude and friendliness will win over just...View

SENIOR GENERAL MANAGER/ ACTING COO

SIRIM Precision Tooling (M) Sdn.Bhd.

June 2009 – November 2009 (6 months)As the Acting Chief Operating Officer/ SGM of SIRIM Precision Tooling (M) Sdn. Bhd., I am directly responsible in the formation of the company and the overall management, operation and business implementation of the company including providing technical and operational leadership and direction for managing and continuously improve the Tool, Die & Mold industry. The main objective of the project is to expedite the capability and capacity development and enhancement of the Bumiputera TDM industry clusters, and increase their participation in the TDM business where RM 300 million has been allocated by the government thro' SIRIM Precision Tooling (M) Sdn. Bhd.The local TDM vendors that participated in this program had increased their capabilities and capacities in the TDM business.



SENIOR PRINCIPAL CONSULTANT

SIRIM Berhad, Marketing & Business Development Division,

January 2008 – June 2009 (1 year 6 months)Reported directly to President/CEO, leading team of professionals in marketing, sales, public relation, research & development and administrative support roles. Manage several crucial areas of operations business development, strategic partnering, product development and commercialization to generate revenue, marketing, and public relations. Teamed with President in planning and executing high level corporate leadership initiatives: organizational restructuring, redeveloping and presenting business plan, corporate strategy to Board of Directors and investor relation for fund raising and budget approval to new business opportunities.

ACHIEVEMENTS

New Business Proposals to SIRIM Berhad on Medical Equipments amounting to RM110 million with Investment Rate Of Returns of 15%

New Business Proposals to SIRIM Berhad on Automotive Test Centers amounting RM 100 million with Investment Rate of Returns 15%

New Business Proposals on RM 300 million project with the government of Malaysia on Automotive Tool, Die and Mold Industries. The Project has been approved for implementation by the Prime Minister on 23rd February, 2010.

New Business Proposal on TV Reality Program - "IDEA" which I presented to MOSTI Minister Dato' Dr. Maximus Ongkili on 13th. January, 2009 and had approved the program and the collaboration between PROTON, SIRIM and MOSTI to undertake the "FIRST" program of its kind and was shown on TV recently.

Appointed as HEAD for fascilitating and managing the INNOVATION PROGRAM IDEA and also trained more than 1000 SIRIM staff on innovation program that is "Memakmurkan SIRIM".



HEAD OF RESEARCH & DEVELOPMENT

NAZA AUTOMOTIVE MANUFACTURING SDN.BHD

December 2004 – December 2007 (3 years 1 month)
Gurun, Kedah

To be responsible on Research & Development activities for NAZA Automotive Manufacturing Sdn. Bhd. It involves planning, managing, controlling and coordination of research and development job functions with local and international designers, engineers, consultants and others to ensure the success of NAZAs project.

This position requires broad experience, beyond specialization in one particular field, in multiple technical fields of importance to NAZA. These individuals must have knowledge of trends in the industry, research and development activities and are recognized as nationally established experts in a particular field or well known in several fields such as business strategies and financial strategies. Handles highly specialized assignments requiring outstanding proficiency and judgment. Demonstrates through results, high degree of innovation, creativity and capacity to solve major problems which may extend the boundaries of existing technical knowledge

CAREER ACHIEVEMENTS:

Setting up Research and Development Centre for NAZA Automotive Manufacturing Sdn. Bhd. within one year which costs RM 50 million

Develop Engineering Design Facilities for NAZA Design Engineers which include CATIA V4 & CATIA V5 and other CAE Analysis software.

Develop Homologation & Testing Facilities which include Materials and Component test equipments

Develop Research & Development Styling Studio which include Model Making Facilities and Styling Software

Pioneering and spearheading the FIRST Joint Venture Project with Harbin Motor Corporation to develop Entrance Level Car in Malaysia that is NAZA SUTERA

Pioneering and develop the FIRST MPV using NGV for RIA & CITRA

Pioneering and spearheading the FIRST Joint Venture Project with Peugeot, France for being able to manufacture Peugeot Car using NAZA Brand in Malaysia

Representing Malaysia for Green Highway Project Southern League Project Team Leader at ANGVA 2007 Conference in Thailand.



Project Head

Perusahaan Otomobil Nasional Berhad (PROTON)

July 1985 – December 2004 (19 years 6 months)
Shah Alam, Selangor

Distinguished management career qualified by over 19 years of measurable achievements in automotive industry with concentration on all PROTON PROJECT with regards to development until homologation and testing activities. Being one of the key personnel in setting up Homologation & Testing Department, PROTON Research and Development Division. Experienced in managing homologation and testing programs for any new project through project team management. Manage homologation and testing department budget that had contributed in cost savings and also achieve revenue growth and profit improvement for the organizations. Combine expert visionary strategic planning with technical and financial qualifications and knowledge on business management, negotiation, communication and leadership skills to contribute to corporate goals. Areas of contributions to the organizations are as follows: -

Project Management on Homologation & Testing Program

Results oriented with proven success in getting type approval for Proton cars to be sold locally and internationally.

Excellent communication, motivation, team building and mentoring skills

International experience on Project Management, Homologation & Testing programs

Established strategic alliance on homologation programs with Malaysia, Singapore, Australia, United Kingdom, Iran, Myanmar, Brunei and the Gulf Countries

Demonstrated ability to reduce homologation & testing costs by doing it in house and price benchmarking with various test centers

Involvement in promoting Research and Development Division of PROTON in marketing Engineering and Design Services and homologation and testing to any parties interested through exhibitions and road shows



Languages

Japanese

Limited working proficiencyEnglish

Full professional proficiency Skills & Expertise

Most endorsed for...

6Product Development4Business Strategy2Business Planning2Project Management2Project Planning2New Business Development2Management1Budgets1Operations Management0PlanningMohamad Shalan also knows about...

0Budgeting0Higher Education0University Teaching0Project Coordination0New Program Development0New Product...0Innovation Management0Product Innovation0Innovation Development0Innovation Consulting0Technological Innovation0Design Research0Market Research0Research0Faculty Development0Product Design

0Product Planning

0Product Launch

0Corporate Social...

0Corporate Governance

0Grants

0Grant Preparation

See 7+ See lessCertifications

Certified Financial Planner

Financial Planning Association of Malaysia, License C001901

June 2003 – PresentEducation

RMIT UniversityAdditional Info

Interests

Personal Details

Advice for Contacting Mohamad Shalan

You can contact me through my email address: shalanh@gmail.com



RecommendationsReceived (1)

All Received (1)SENIOR GENERAL MANAGER (1)SIRIM Berhad, Automotive Engineering Center SENIOR GENERAL MANAGER

SIRIM Berhad, Automotive Engineering Center

Nicholas Gomez

General Manager, After Sales Service Dept. at Nasim Sdn. Bhd.

“Mr. Shalan is a very experienced individual and is dedicated to safety and customer satisfaction. His years of experience will benefit any decision-making process or project. Furthermore his positive attitude and friendliness will win over just about everyone.



April 14, 2008, Nicholas was with another company when working with Mohamad Shalan at SIRIM Berhad, Automotive Engineering Center copyright © irsukhai2013

Wednesday, March 20, 2013

Raymond tan

Raymond Tan Head of Marketing at BMW Malaysia




Head Of Sales

BMW Malaysia

November 2012 – Present (5 months)Head of Marketing

BMW Malaysia

January 2008 – October 2012 (4 years 10 months)(Open)1 recommendation

Nicholas Gomez

General Manager, After Sales Service Dept. at Nasim Sdn. Bhd.Raymond Tan is one of the 'reference folks' in the car industry. If you need to know about something, chances are Raymond has 'been there, done that'. His work at BMW behind the scenes have brought the brand up to where it is today. He's a solid...View

Product Manager

BMW

September 2006 – December 2007 (1 year 4 months)Product and Price Planning Manager

BMW Malaysia Sdn Bhd

May 2003 – August 2006 (3 years 4 months)Head, Cost Improvement Unit

Proton

January 2002 – May 2003 (1 year 5 months)(Open)1 recommendation

Allen Mollitor

Independent Automotive ProfessionalRaymond was always prepared and quietly listen before giving an opinion. His opinion were always welcomed and were given valued for there content and expertise.View

Rapid Prototyping Engineer

Proton

May 1998 – December 2001 (3 years 8 months)Skills & Expertise

Most endorsed for...

31Marketing Strategy16Marketing Management13Automotive11Marketing Communications9Product Marketing6Competitive Analysis5Market Research4New Business Development3Product Development2Online AdvertisingRaymond also knows about...

2Marketing1Product ManagementEducation

Universiti Malaya

MBA, Marketing

2000 – 2003University of Melbourne

B. Eng (Mechanical), Aerodynamics, Fluid Mechanics

1994 – 1997 RecommendationsReceived (2)

All Received (2)Head of Marketing (1)BMW MalaysiaHead, Cost Improvement Unit (1)Proton Given (2)Head of Marketing

BMW Malaysia

Nicholas Gomez

General Manager, After Sales Service Dept. at Nasim Sdn. Bhd.

“Raymond Tan is one of the 'reference folks' in the car industry. If you need to know about something, chances are Raymond has 'been there, done that'. His work at BMW behind the scenes have brought the brand up to where it is today. He's a solid motor industry captain.



February 19, 2010, Nicholas was with another company when working with Raymond at BMW MalaysiaHead, Cost Improvement Unit

Proton

Allen Mollitor

Independent Automotive Professional

“Raymond was always prepared and quietly listen before giving an opinion. His opinion were always welcomed and were given valued for there content and expertise.



February 22, 2010, Allen worked with Raymond at Protoncopyright © irsukhai2013

David Owen...

David Owen Head of Marketing at BMW Group Malaysia




Location

Selangor, Malaysia

Industry

Automotive

Current BMW

Previous Volkswagen AG, Proton

Education Multimedia University


Head of Marketing

BMW

January 2013 – Present (3 months)
Selangor, Malaysia

Leading Product management, Marketing communications, Event marketing, Dealer marketing, and Customer Relationship Management.



Marketing Communication Manager

Volkswagen AG

June 2012 – December 2012 (7 months)
Kuala Lumpur, Malaysia

Product positioning. ATL and BTL communications planning. Marketing campaign planning.



Product Strategy Manager

Volkswagen Group

June 2008 – May 2012 (4 years)Plan, develop, and implement the Volkswagen product strategy in Malaysia. Oversee the development and management of the Volkswagen product portfolio in Malaysia.

Co-develop the communication strategy with the marketing communications division.



(Open)1 recommendation

Nicholas Gomez

General Manager, After Sales Service Dept. at Nasim Sdn. Bhd.David is well-known within the automotive industry in Malaysia, and his tireless efforts to push the VW brand forward through exciting products have been noted by his peers.View

Product Planning and Training Manager

Volkswagen

March 2006 – May 2008 (2 years 3 months)Product Planning

Develop product concepts and select specifications in accordance with consumer needs. Develop a country specific product and sales programmes and database management for it. Market intelligence of competitor products and strategic directions. BTL collateral co-development including crafting and vetting the copy, images and print quality



Training Manager

Set up and manage the Volkswagen training programme in Malaysia in accordance with the standards set by Volkswagen International Training Centre (ITC). Develop content and materials for training specifically for the Malaysian market. Conduct theoretical and practical (hands on) workshops for sales representatives.



Head, Sales Branch

Proton

September 2004 – March 2006 (1 year 7 months)Head of Cyberjaya showcase and sales branch. Manage sales executives and administrative staff. Plan and execute promotional excursions.



Project manager for the establishment of the Proton CRM program.



Member of the strategic planning committee.



Executive, Business Development

Proton

August 2003 – September 2004 (1 year 2 months)Management trainee in sales, dealer management, and service department.



Project manager for the development of Proton’s line of automotive fluids and additives.



Assisted in the development of sales incentives for sales staff.



Exposed to various facets of the automotive business from vehicle sales, after sales service, and customer care and retention.



Languages

EnglishMalayMandarin CantoneseHokkienTeochew Skills & Expertise

Most endorsed for...

25Product Management22Automotive22Marketing Communications8Market Research8Marketing7Vehicles6Product Marketing6Strategic Planning3Marketing Strategy3Marketing ManagementDavid also knows about...

3Competitive Analysis2Product Development2New Business Development2Business Planning2Market Analysis2Digital Marketing1Business Strategy1Business Development1Automotive Aftermarket0Product StrategyEducation

Multimedia University

Bachelor of Business Administration, Marketing Management

1999 – 2003Activities and Societies: President of the Basketball Club, President of the Guitarist Society, Head of Music in the Society of Performance Arts & Creativity



St. Joseph's

1987 – 1998Honors & Awards

Additional Honors & Awards

VIMA Music Awards Best Rock Song, 2010

Volkswagen youngest Training Manager, 2006

Proton youngest Sales Branch Head, 2004

MMU Best Presenter, 2003

HSBC Young Entrepreneur Award of Merit, 2002

SPARC Telentime Champion, 1999



RecommendationsReceived (1)

All Received (1)Product Strategy Manager (1)Volkswagen Group Given (3)Product Strategy Manager

Volkswagen Group

Nicholas Gomez

General Manager, After Sales Service Dept. at Nasim Sdn. Bhd.

“David is well-known within the automotive industry in Malaysia, and his tireless efforts to push the VW brand forward through exciting products have been noted by his peers.



copyright © irsukhai2013

Kamarul Zaman ex Sector Head

Kamarul ZamanNetwork Development & Training at Volkswagen Group Malaysia




Location

Perak, Malaysia

Industry

Automotive

Current Volkswagen Group Malaysia

Previous PROTON Holding Berhad, DRB-HICOM BERHAD, Euromobil Sdn Bhd

Education Marineschule Muerwik der Deutschen Bundesmarine


my.linkedin.com/pub/kamarul-zaman/5/4b6/822/BackgroundExperience

Director, Network Development & Training

Volkswagen Group Malaysia

November 2012 – Present (5 months)SECTOR HEAD, Commercial Operations

PROTON Holding Berhad

April 2012 – September 2012 (6 months)
PROTON Holding Berhad

On secondment by DRB-HICOM



General Manager - Group Chief Operating Officer's Office

DRB-HICOM BERHAD

March 2012 – April 2012 (2 months)
Wisma DRB-HICOM, Malaysia

PACT Team Member

Post Acquisition, Integration & Consolidation Team



General Manager - Audi Operations

Euromobil Sdn Bhd

December 2010 – February 2012 (1 year 3 months)
Malaysia

On secondment by DRB-HICOM Automotive Distribution Division



Member of the Board of Directors

EON AUTO MART SDN BHD

January 2010 – February 2012 (2 years 2 months)
Wisma DRB-HICOM, Malaysia

Appointed by DRB-HICOM Holding



General Manager - Automotive Distribution Division

DRB-HICOM

July 2009 – February 2012 (2 years 8 months)
Wisma DRB-HICOM, Malaysia

General Manager - Vehicle Manufacturing Project

DRB-HICOM

June 2010 – December 2010 (7 months)
Wisma DRB-HICOM, Malaysia

VW CKD Project - Malaysia

HICOM Potenza Sports Car Project



General Manager

Proton Malaysia

July 2008 – September 2008 (3 months)
Malaysia

Head of Customer Service Division at Proton Edar Sdn Bhd



Regional Director

Johnson Controls Inc - South East Asia

August 2006 – February 2007 (7 months)
Singapore

European Customer Business Unit



Regional Operations Manager

Ford Asia Pacific & Africa

August 2004 – July 2006 (2 years)
Thailand

Customer Service Operations



(Open)1 recommendation

Lai Yin Hoi

Sales & Product Trainer at BMW Group Malaysia“I had the pleasure of working with Kamarul over a number of years. My first impression of him is still true today, is that he has boundless energy, enthusiasm, commitment and belief for his work that he represents. Kamarul will always be at the...View

Automotive Business Consultant

MSX International Australia & Germany

October 1998 – June 2004 (5 years 9 months)
Melbourne, Australia and Cologne, Germany

Assignment to Mazda Motors Germany (1998 - 2001) - Dealer Network Services Consultant

Secondment to Ford Motor Company - Asia Pacific & Africa (2001 - 2004) - Program Manager



Asst. General Manager - Deputy Dealer Principal

Toyota & Lexus Autohaus Heinz Thomae GmbH

April 1993 – October 1997 (4 years 7 months)
Frankfurt, Germany

Sales Manager & Branch Manager

Honda Auforum OHG

January 1990 – December 1992 (3 years)
Oberursel & Butzbach, Germany

Languages

German

Professional working proficiencyEnglish

Full professional proficiencyMalay

Limited working proficiencyChinese - Hokkien

Native or bilingual proficiency Skills & Expertise

Most endorsed for...

19Automotive9Vehicles8Manufacturing7Automobile5Business Planning5New Business Development3Business Strategy3Operations Management2Product Development2Strategic PlanningKamarul also knows about...

2Negotiation2Customer Satisfaction1Management1Project Management1Purchasing1Management Consulting1Marketing Strategy0Marketing Management0Process Improvement0Team BuildingEducation

Marineschule Muerwik der Deutschen Bundesmarine

Naval Officers Training

1981 – 1984Penang Free School

Malaysian Certificate of Education

1975 – 1980 RecommendationsReceived (1)

All Received (1)Regional Operations Manager (1)Ford Asia Pacific & Africa Given (1)Regional Operations Manager

Ford Asia Pacific & Africa

Lai Yin Hoi

Sales & Product Trainer at BMW Group Malaysia

““I had the pleasure of working with Kamarul over a number of years. My first impression of him is still true today, is that he has boundless energy, enthusiasm, commitment and belief for his work that he represents. Kamarul will always be at the front to lead, pulling and pushing the rest towards change. He makes things happen and a consummate professional. He is a great...more



October 16, 2007, Lai Yin reported to Kamarul at Ford Asia Pacific & AfricaLai Yin HoiBusiness Process Consultant“Lai Yin is conscientious, highly skilled executive, worthy of at least a manager position. She has keen insight into the learning process, and is an expert in needs analysis, course development, and classroom instruction. Lai Yin's process knowledge and excellent people skills have consistently received rave reviews from her clients/customers. Should I have the opportunity...more

October 2, 2007, Kamarul managed Lai Yin at Ford Malaysia

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farzad Kabiri Renani1stDirecotr at SOLO S.O.S SDN BHD

Huzaimi Omar1stHead of Sourcing & Development, Green Technology Department

Syahrul Nizam Samsudin1stHead of Technical and Warranty at Honda Malaysia Sdn. Bhd.

Taufik Abdullah1stHR Manager at Volvo Car Corporation

Zairi Zaharin1stStaff of Proton Edar Sdn Bhd

copyright © irsukhai2013

Thursday, December 20, 2012

Team

Ahmad Zakri Ibrahim
Regional Operation Manager, East Coast (Kuantan, Temerloh) at Tan Chong Nissan



Industry

Electrical/Electronic Manufacturing

Current Tan Chong Nissan

Previous Infrakomas Sdn Bhd, Proton, Symmid Corporation

Education Cardiff University / Prifysgol Caerdydd


Phone Edit012-6832272 (mobile)

Address EditNo. 83, Jalan Subang Permai U6/7, Seksyen U6, 40150, Shah Alam, Selangor



Contact Info

Edit Contact InfoBackgroundSummary

6 years working experience at Proton Holdings Bhd, mostly concerning the After Sales business for the export market.



Last position held was Section Manager tasked to ensure service centre readiness to receive and service new vehicles being launched (i.e. training, product info, tools handbook).



Current position at Nissan involves implementation of theories learned and obtained at Proton and improved/ enhancement of business process to ensure customer satisfaction and profitability.



Goal is to further enhance theoretical knowledge in the automotive after sales business and conduct test pilot study at service outlets.



Specialties: Business Process Engineering/ Re-Engineering

Business Development

Project Management



Experience

Regional Operation Manager (After Sales), East Coast (Kuantan, Temerloh)

Tan Chong Nissan

August 2012 – Present (5 months)
Pahang, Malaysia

After Sales Regional Manager for East Coast, supporting Service Centres and Body & Paint Centres in Pahang (Kuantan, Temerloh).

Looking into basic elements of 4M, Balance Scorecard, and 5S to ensure profitability, customer satisfaction, and staff productivity.



Business Development Manager, Managing Director Office

Infrakomas Sdn Bhd

March 2012 – August 2012 (6 months)
Hicom-Glenmarie Industrial Park, Shah Alam

Business Development Manager within the Managing Director Office to assist development of projects in areas of Power Generation, Transmission and Distribution.



Currently assigned to develop business of cost saving products into marketplace



(Open)3 projects

Development of Pierlite Energy Saving Lamps (CFL)To study & develop Business Plan to develop Pierlite brand of CFL the following markets: a) Retail b) Direct Selling c)...View

Lumenite Light SleeveStudy & development of Business Plan for Lumenite Light Sleeves (glow in the dark apparatus that can be fitted over...View

Biomass Cool Plasmaa) Study suitability of Megaflora plant to be used as fuel for Biomass Cool Plasma b) Study of Cool Plasma system and...View



(Open)6 courses

Bagaimana Untuk Memenangi Tender KerajaanStakeholders Consultation Session with Biomass SMEsTalk on Photometry of LED Lighting Devices & CIE System for Mesopic PhotometryIntroduction to Hazardous Areas & Explosion Protection Requirements for Explosion EquipmentProgram Penerangan Pembiayaan Perniagaan (by GABEM)National Forum on Malaysian Standards on LED See more

Section Manager, Group After Sales

Proton

June 2009 – March 2012 (2 years 10 months)
Shah Alam

Standards and assessment tools development (i.e. 4M, Customer Satisfaction Index) for export markets.

Development & consulation support to export distributors.

Business Process Engineering/ Re-Engineering.

Body Panel Development to meet After Sales Demand (i.e. pricing & volume)

Monitoring of Distributor/ Dealer readiness in preparation for New Product Introduction (NPI)

Project SPINE: study relation parts, parts number, chassis number, production date, vendor supplying parts

On-site experience within Singapore, Yemen, Qatar, Indonesia & Egypt.



(Open)7 projects

Project NPI (New Product Introduction)Production of NPI After Sales Checklist Manual for Distribtutors (Dom & Exp Markets): a) After Sales Training Needs &...View

Project YemenDevelop & support Yemen Distributor in following areas: a) Design of Service Workshop b) Define Service Workshop...View

International Marketing, Service & Parts ConferenceConference inviting 22 Export Distributors to discuss: a) Basic Marketing Requirements b) Benefits of Digital Marketing c)...View

Project CSI 800a) Development of CSI Standards for Export market, heavily referencing JD Power attributes b) Conduct pilot study at Edar...View

Project 4Ma) Development of 4M Standards for Export Distributors b) Conduct on-site assessment & countermeasure report c) Emphasis...View

NOSS Development Level 3 for Service AdvisorsDevelopment of NOSS (National Occupational Skills Standards) for Service Advisors in the Automotive Industry. Invited by...View

NOSS Development Level 4 & 5 for Manager within Automotive IndustryInvited by JPK to be SME to focus on basic areas requiured by After Sales Executive & Manager a) Admin Work b) Marketing...View



(Open)9 courses

Pegawai Penilai Dalaman, JPKFinance for Non- FinanceFront Liners & Business Awarenss, MAS AcademyRisk ManagementCustomer Relationship ManagementChange Starts with MENew Product Introduction WorkshopCompetency Standards Development, CEDRCompetency Assessment Tools, CEDR See more

Service Head, Centre of Service Excellence

Proton

December 2008 – May 2009 (6 months)
Subang Jaya, COE Building

Daily Service Centre (Workshop) Operations to accomodate Proton Cars.

Conduct 4M & CSI activities to attract customers.

Manage 65 pax manpower.

Monthly revenue targets of RM 700,000.00



(Open)1 project

Project Centre of Service ExcellenceRedesigning of customer reception flow within CoSE: a) Service Advisor Reception Area b) Dedicated Bay to conduct Vehicle Walkaround with Customer c) Suck Tube application for fats delivery of Repair Order to Job Processor c) Dedicated Vehicle...View



(Open)1 course

Customer Excellence, Dale Carnegie See more

Business Process Re-Engineering, After Sales Service Division

Proton

July 2007 – November 2008 (1 year 5 months)
Subang Jaya (secondment to Proton Edar Sdn Bhd)

Customer Satisfaction Index Strategies.

Board Audit Compliance Report regarding operation within Service Centres

Review Standard Operating Procedures

Joint Venture Project with JD Power Singapore



(Open)1 project

Board Audit Compliance ReportGenerating responses (i.e. Issue, Root Cause, Countermeasure) to Auditor Assessment Findings within Service Workshops: a) 4 Service Branches b) Responses divided into Man, Machine, Method, Material c) Monthly monitoring of issues until complete...View

Executive, Transformation Management Department, Managing Director Office

Proton

April 2006 – June 2007 (1 year 3 months)
Shah Alam, Proton Main Plant

Assist with Proton Lab (i.e. improve 7 Task Operation within Proton Edar Service Outlets)

Customer Satisfaction Initiatives

Weekly Meeting discussing countermeasures for product quality issues.

Initial exposure towards 6 Sigma concept.

Business Turnaround Plan: CSI & Quality



(Open)3 projects

Project JD Power CSIProject Collaboration with JD Power: a) Obtain quick wins for improvementswithin Service Centres (Branches & Dealers) b)...View

Business Turnaround LabImplementation of 7 Steps within Service Branches: a) Visual Board to control appointments, vehicle tracking, Service...View

Cross Functional Workshop2 Day Workshop held at Saujana Resort. Organise cross functional team members from various departments to develop proposal...View



(Open)2 courses

Project Management7 Habits of Successful People See more

Trainee

Symmid Corporation

November 2004 – April 2005 (6 months)
Cyberjaya

Semiconductor IC Design

Understanding of Front & Back End Design, Testing & Manufacturing

Program part of Government project to support Fresh Graduate Degree Holders to be involved in MSC Status Companies



Skills & Expertise

Most endorsed for...

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Business Process Projects

Project NPI (New Product Introduction)

October 2011 – February 2012Production of NPI After Sales Checklist Manual for Distribtutors (Dom & Exp Markets):

a) After Sales Training Needs & Schedule

b) Diagnostic & Special Tools Requirements

c) Workshop Manuals & Supplementary Documents

d) Owner's Manual & Service Booklet

e) Initial Parts Readiness

f) Warranty & System Readiness

g) Vehicle Model Variants

h) Customer Action Team (CAT) study &...more



3 team members

Ahmad Zakri Ibrahim

Regional Operation Manager, East Coast (Kuantan, Temerloh) at Tan Chong NissanHalim Iskandar Proton

Manager Aftersales Training Dept at ProtonSyahrul Nizam Samsudin

Assistant Manager Technical and Warranty at Honda Malaysia Sdn. Bhd. Project Centre of Service Excellence

August 2008 – June 2009Redesigning of customer reception flow within CoSE:

a) Service Advisor Reception Area

b) Dedicated Bay to conduct Vehicle Walkaround with Customer

c) Suck Tube application for fats delivery of Repair Order to Job Processor

c) Dedicated Vehicle Delivery Bay

d) Initial redesign of Customer Waiting Lounge



Project Yemen

October 2009 – December 2010Develop & support Yemen Distributor in following areas:

a) Design of Service Workshop

b) Define Service Workshop Organisation Structure

c) Basic Training of Running Service Workshop

d) Parts Management Training

e) Training Needs Analyses

f) Special Tools Requirement

g) Workshop Manual

i) Corporate Identity Requirements



3 team members

Ahmad Zakri Ibrahim

Regional Operation Manager, East Coast (Kuantan, Temerloh) at Tan Chong NissanHung Yew Kim

Senior Executive at ProtonHalim Iskandar Proton

Manager Aftersales Training Dept at Proton International Marketing, Service & Parts Conference

April 2010 – July 2010Conference inviting 22 Export Distributors to discuss:

a) Basic Marketing Requirements

b) Benefits of Digital Marketing

c) New Product Launches

d) 4M & CSI Requirements

d) Training Needs Analyses

e) Parts SUpply Issues



4 team members

Ahmad Zakri Ibrahim

Regional Operation Manager, East Coast (Kuantan, Temerloh) at Tan Chong NissanSyahrul Nizam Samsudin

Assistant Manager Technical and Warranty at Honda Malaysia Sdn. Bhd.Hung Yew Kim

Senior Executive at ProtonHalim Iskandar Proton

Manager Aftersales Training Dept at Proton Project JD Power CSI

2006 – 2007Project Collaboration with JD Power:

a) Obtain quick wins for improvementswithin Service Centres (Branches & Dealers)

b) Understanding Customer Needs & Requirements

c) Breakdown Study of each Branch/ Dealer

d) COmmunication Conference to all Branches & Dealers



2 team members

Ahmad Zakri Ibrahim

Regional Operation Manager, East Coast (Kuantan, Temerloh) at Tan Chong NissanAZRIZAL EDRUS

SENIOR EXECUTIVE at PROTON EDAR SDN BHD Board Audit Compliance Report

August 2007 – December 2007Generating responses (i.e. Issue, Root Cause, Countermeasure) to Auditor Assessment Findings within Service Workshops:

a) 4 Service Branches

b) Responses divided into Man, Machine, Method, Material

c) Monthly monitoring of issues until complete resolution

d) Findings used as Quick Wins for other Service Branches



2 team members

Ahmad Zakri Ibrahim

Regional Operation Manager, East Coast (Kuantan, Temerloh) at Tan Chong NissanAZRIZAL EDRUS

SENIOR EXECUTIVE at PROTON EDAR SDN BHD Business Turnaround Lab

August 2006 – September 2006Implementation of 7 Steps within Service Branches:

a) Visual Board to control appointments, vehicle tracking, Service Advisor and Technician attached to vehicle, delivery time to customer.

b) SOP and manuals to assist Service Staff to understand 7 Steps process flow within Service Branches



2 team members

Ahmad Zakri Ibrahim

Regional Operation Manager, East Coast (Kuantan, Temerloh) at Tan Chong NissanZainal Fitri Zainal Abidin

Manager at Proton Cross Functional Workshop

July 2006 – July 20062 Day Workshop held at Saujana Resort.

Organise cross functional team members from various departments to develop proposal to address core business issues:

a) Human Development

b) Sales and After Sales

c) Manufacturing

d) Quality

e) Procurement

f) Research & Development

g) Finance



2 team members

Ahmad Zakri Ibrahim

Regional Operation Manager, East Coast (Kuantan, Temerloh) at Tan Chong NissanZainal Fitri Zainal Abidin

Manager at Proton Project CSI 800

December 2010 – June 2011a) Development of CSI Standards for Export market, heavily referencing JD Power attributes

b) Conduct pilot study at Edar Dealer

c) Standards has elements of NOSS (Natioanl Occupational Skills Standards)

d) Standards & Assessment Tools provided to 22 Export Distributors (hardcopy & online)

e) Standard used as basis to register Service Advisor SKM Level 3 with JPK



3 team members

Ahmad Zakri Ibrahim

Regional Operation Manager, East Coast (Kuantan, Temerloh) at Tan Chong NissanHung Yew Kim

Senior Executive at ProtonHalim Iskandar Proton

Manager Aftersales Training Dept at Proton Project 4M

September 2009 – Presenta) Development of 4M Standards for Export Distributors

b) Conduct on-site assessment & countermeasure report

c) Emphasis towards Standard Special Tools (according to model range and job type)



3 team members

Ahmad Zakri Ibrahim

Regional Operation Manager, East Coast (Kuantan, Temerloh) at Tan Chong NissanHung Yew Kim

Senior Executive at ProtonHalim Iskandar Proton

Manager Aftersales Training Dept at Proton NOSS Development Level 3 for Service Advisors

July 2011 – PresentDevelopment of NOSS (National Occupational Skills Standards) for Service Advisors in the Automotive Industry.

Invited by JPK to be SME (Subject Matter Expert):

a) Appointment Making

b) Receiving Customers

c) Delivery of Vehicle

d) Pro-active Follow Up



2 team members

Ahmad Zakri Ibrahim

Regional Operation Manager, East Coast (Kuantan, Temerloh) at Tan Chong NissanHung Yew Kim

Senior Executive at Proton NOSS Development Level 4 & 5 for Manager within Automotive Industry

November 2011 – November 2011Invited by JPK to be SME to focus on basic areas requiured by After Sales Executive & Manager

a) Admin Work

b) Marketing Elements

c) Documentation

e) Quality Control

f) Customer Satisfaction

g) Campaigns



Development of Pierlite Energy Saving Lamps (CFL)

March 2012 – June 2012To study & develop Business Plan to develop Pierlite brand of CFL the following markets:

a) Retail

b) Direct Selling

c) Contractors

d) Office Buildings

e) Housing Areas



Lumenite Light Sleeve(Link)March 2012 – July 2012Study & development of Business Plan for Lumenite Light Sleeves (glow in the dark apparatus that can be fitted over fluorescent lamps):

a) Hotels

b) Medical Centres

c) Universities

d) Golf & Country Clubs



2 team members

Ahmad Zakri Ibrahim

Regional Operation Manager, East Coast (Kuantan, Temerloh) at Tan Chong NissanIntan Hajar Haji Abdul Majid

Business Development at Infrakomas Sdn. bhd Biomass Cool Plasma

June 2012 – June 2012a) Study suitability of Megaflora plant to be used as fuel for Biomass Cool Plasma

b) Study of Cool Plasma system and estimated ROI

c) Studyof available grants (i.e. government, local/ foreign banks, universities, joint ventures)



2 team members

Ahmad Zakri Ibrahim

Regional Operation Manager, East Coast (Kuantan, Temerloh) at Tan Chong NissanIntan Hajar Haji Abdul Majid

Business Development at Infrakomas Sdn. bhd Languages

English

Full professional proficiencyMalay

Full professional proficiency Courses

Proton

•Customer Excellence, Dale Carnegie

Infrakomas Sdn Bhd

•Bagaimana Untuk Memenangi Tender Kerajaan

•Stakeholders Consultation Session with Biomass SMEs

•Talk on Photometry of LED Lighting Devices & CIE System for Mesopic Photometry

•Introduction to Hazardous Areas & Explosion Protection Requirements for Explosion Equipment

•Program Penerangan Pembiayaan Perniagaan (by GABEM)

•National Forum on Malaysian Standards on LED

Proton

•Project Management

•7 Habits of Successful People

Proton

•Pegawai Penilai Dalaman, JPK

•Finance for Non- Finance

•Front Liners & Business Awarenss, MAS Academy

•Risk Management

•Customer Relationship Management

•Change Starts with ME

•New Product Introduction Workshop

•Competency Standards Development, CEDR

•Competency Assessment Tools, CEDR

Education

Cardiff University / Prifysgol Caerdydd

Masters Degree, Electrical & Electronics Engineering

2001 – 2004Member UGC Cinema, Part Time Cleaner Mark n Spencers, Part Time Cleaner School of Business, Cardiff Games Mascott 2003 - 2004



Activities and Societies: Malaysian Students Society, Cardiff Games Committee 2002 - 2004, Cardiff Games Committee, Tarik Tali Committee



Universiti Teknologi MARA

Diploma, Electrical & Electronics Eng

1997 – 2000Activities and Societies: Kesatria Bomba, Rugby



Sekolah Menengah Sultan Salahuddin Abdul Aziz Shah, Section 2, Shah Alam

SPM, Science Class 1

1992 – 1996Activities and Societies: School Prefect, Form 4 - Form 5



Additional Info

Interests

Travelling, Gym, Magazines (GQ & Men's Health), Online Management/ Self Improvement Articles

Personal Details

Birthday July 30, 1979

Marital Status Single



Advice for Contacting Ahmad Zakri

Honors & Awards

Additional Honors & AwardsEdit

Alan & Cyril Body Educational Trust Prize of Best Performance by 2nd Year Mature Student, School of Engineering, Cardiff University



Organizations

Additional Organizations

Board of Engineers Malaysia

 copyright © irsukhai2012

Monday, December 17, 2012

sembang2 saje

Faharul Radzi Othman


Saturday.My ex ex boss (En Sidik) di beritakan berada di Hospital Tawakal. Dimaklumkan beliau kena stroke...... — with Norazli Ajie and 4 others.

.

Like · · Share.

4 people like this..Salawati Mohd Yusoff Doa2kan beliau. Semoga segera sembuh!

Saturday at 7:09pm · Like · 5..Hana Anuar Dia dah stabil... alhamdulilah..mcm kak sal ckp..sama sama kita doakan boss.

Saturday at 7:11pm · Like · 6..Samuel Williamraj God willing for him to get well soon...

Saturday at 7:13pm · Like · 3..Rahimy Bahaudin Bukan stroke.. Heart attack.. Alhamdulillah he's recovering well.

Saturday at 7:23pm · Like · 4..Saupi Jusoh Alhamdulillah...

Saturday at 7:39pm · Like · 2..Leena Al-Bukhary Hope everything went well. Pupi Sha Aziz, your pal warded... Maybe we shall pay visit..

Saturday at 7:56pm · Like..Azwan Yahaya Saya baru sempat melawat dia tadi petang.. Dah dipindahkan dari ICU ke HDU di Level 6 juga. Dia nampak agak keletihan dan lemah. Tapi insyaAllah lagi sehari dua boleh discharge dah kot

Saturday at 8:25pm · Like · 2..Piercing Bintang Went to see him today, he's a tough lad. I pray for his speedy recovery.

Saturday at 8:25pm · Like · 2..Hana Anuar Azwan Yahaya...saya cuba kol awak semalam kat no 016..tapi tak dpt

Saturday at 8:30pm · Like · 1..Azwan Yahaya Hana Anuar, mungkin 016 aku dah separuh gila...macam tuan dia jugak kot..anyway, aku dpt info dari Salawati Mohd Yusoff petang semalam thru sms.. Thanks.. Aku pegi dgn sazlan tadi.

Saturday at 8:33pm · Like · 2..Hana Anuar Ooo.tak pelah kalau tuan punya badan dah mengaku gila..nanti forwardlah apa apa no yg tak gila. Senang nak contact..kot kot nak antar resume ka..hahahhaa

Saturday at 8:35pm · Like · 3..Shuhaimi Abdul Rahim Semoga en sidek cepat sembuh..

Saturday at 8:36pm · Like · 1..Nani Kamal Harap en sidik cepat2 sembuh dan sihat....

Saturday at 8:57pm · Like · 2..Anwar Hasani semoga cepat sembuh bos

Saturday at 9:13pm · Like · 1..Norae Sudin Betul kerr? Moga allah sembuhkan sakit boss

Saturday at 10:00pm · Like · 1..Khairul Akmal Semoga cepat sembuh en sidek..

Saturday at 11:20pm · Like · 1..Radzuan Hassan Moga En Sidek pulih seperti sedia kala. Amiinnnn

Yesterday at 1:06am · Like · 1..Tok Janggut Bauk Baru 2 lepas jumpa dia, hari ini tgk facebook kata ia strok, harap allah semboh ia secepat mungkin.

Yesterday at 2:08am · Like · 1..Suriya Sankaran Saya dalam perjalanan ke Sarawak & Sabah, when I got this news.



Sempat SMS En Sidik, "that God will always bless you for the good deeds he has done to the others". ...and he replied immediately.



I miss working wt him so much as a good leader and a friend by heart.



My trip to East Malaysia today, reminds me the 1 month tour I did with En Sidik in 2008, "initiative to Improve the SSI for Sales Network"



Hope to see you fit once I return from my solo mission.



God bless you En Sidik for a fast recovery,

Yesterday at 6:36am · Edited · Like · 2..Hana Anuar Frens..u know en sidik kan. Dalam sakit pun he still try his level best to make other people happy. When i visited him @icu..he still weak and cant really moved..but still can make all the stupid jokes plus he still have time to reply sms eventho dalam icu! Lets pray for his speedy recovery.

Yesterday at 8:26am · Like · 3..Norshila Sidik Mudah2an En. Sidik cepat sembuh...

Yesterday at 8:43am · Like · 1..Norae Sudin Hana...kirim salam kat en sidik eh... Kitaorg semua doakan dia cepat sembuh... N all the best to him...

Yesterday at 8:57am · Like · 1..Hana Anuar InsyaAllah.. bosa bary sms hana inform dia mungkin akan transfer ke normal ward today n discharge tomorrow..InsyaAllah..doa doakan dia ye.

Yesterday at 11:10am · Like · 2..Azwan Yahaya Saya pergi visit dia tadi..masa nak balik tadi, dia dallm proses dipindahkan ke wad biasa..bilik 907..

Yesterday at 2:10pm · Like · 3..Akib Mustafa GWS boss

10 hours ago · Like · 1..Nur Ishah Badurddin Semoga Allah menyembuhkan En Sidik, Insyaallah.

4 hours ago · Like · 1..copyright © irsukhai2012